Hermes Service & Sales, Inc. is a family owned Central Illinois Heating, Air Conditioning, Refrigeration and Sheet Metal Contractor. We service the Commercial, Residential and Industrial community. We sell, service, and install quality equipment at fair prices. Give us a call at 309-828-8111 to find out more about what we can do for you. We will help you meet your need to provide comfort while controlling your operating costs.
 
 
   
 
Take Our Survey
 
 
Your NAME (optional)
Your Email address (optional)
How did your hear about us?
Are you a commercial or residential customer?
Commercial Residential Both
What did we do for you?
What type of equipment was it?
How would you rate your initial telephone contact with us?

1=Poor  2  3  4  5  6  7  8  9  10=Excellent
Was your appointment scheduled at a time convenient for you?

How would you rate the knowledge level of the service person or installer?

1=Poor  2  3  4  5  6  7  8  9  10=Excellent
How clearly and adequately was the work explained to you at the end of the job?

1=Poor  2  3  4  5  6  7  8  9  10=Excellent
Was our service person or installer clean and well groomed?
Yes No Don't Know
Did our service meet your expectations?

1=Not met  TO 10=Exceeded
Is our affiliation with local mechanical trade unions and the training that they provide their members important to you?

1=Not very important  TO 10=Very important
Did you seek out competitive bids from other companies?
Yes No
 
If yes, how many
How would you rate the competitiveness of our pricing?

1=NOT competitive TO 10=VERY competitive
How would you rate your overall experience with Hermes Service and Sales?

1=Poor  2  3  4  5  6  7  8  9  10=Excellent
Will you use Hermes Service and Sales again?
Yes No Don't Know
How likely are you to recommend Hermes Service and Sales to someone else?

1=NOT Likely  2  3  4  5  6  7  8  9  10=Very Likely
What can we do to enhance your service experience?
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