Welcome to Hermes Service and Sales, Boomington, IL

Online Survey

Your Email address (optional)
How did your hear about us?
Are you a commercial or residential customer?	Commercial Residential Both

What did we do for you?

What type of equipment was it?

How would you rate your initial telephone contact with us?	1=Poor 2 3 4 5 6 7 8 9 10=Excellent

Was your appointment scheduled at a time convenient for you?

How would you rate the knowledge level of the service person or installer?	1=Poor 2 3 4 5 6 7 8 9 10=Excellent

How clearly and adequately was the work explained to you at the end of the job?	1=Poor 2 3 4 5 6 7 8 9 10=Excellent

Was our service person or installer clean and well groomed?	Yes No Don't Know

Did our service meet your expectations?	1=Not met TO 10=Exceeded

Is our affiliation with local mechanical trade unions and the training that they provide their members important to you?	1=Not very important TO 10=Very important

Did you seek out competitive bids from other companies?	Yes No
	If yes, how many

How would you rate the competitiveness of our pricing?	1=NOT competitive TO 10=VERY competitive

How would you rate your overall experience with Hermes Service and Sales?	1=Poor 2 3 4 5 6 7 8 9 10=Excellent

Will you use Hermes Service and Sales again?	Yes No Don't Know

How likely are you to recommend Hermes Service and Sales to someone else?	1=NOT Likely 2 3 4 5 6 7 8 9 10=Very Likely

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